After Hours Care: By Appointment Only
Thamesview Family Health Team offers After Hours Care to address urgent health concerns that cannot wait for a regular appointment. This service is designed for conditions needing immediate attention, such as sudden illnesses in children, sore throats, earaches, acute worsening of conditions, and minor injuries.
Important Information:
- No Walk-ins: All After Hours Care services require a prior appointment.
- Availability: Our After Hours Care is available Monday through Friday. To schedule, please contact your Physician or Nurse Practitioner directly.
- Demand & Wait Times: Due to fluctuating demand, we cannot predict wait times. We advise calling early to secure an appointment as they fill up quickly.
- Exclusions:
- Emergencies: If you have a medical emergency, please visit the emergency department of a hospital. After Hours Care is not equipped for emergency situations.
- Non-Urgent Matters: Forms (e.g., insurance, disability) and ongoing issues are not addressed during After Hours Care. Please schedule a regular appointment for these needs.
Booking Your Appointment: If you are a patient with us, you’re welcome to book an After Hours Care appointment for urgent health issues. This service is by appointment only to ensure timely and efficient care for all our patients.
Frequently Asked Questions
What is urgent care?
Urgent matters include but are not limited to a sore throat, fever, earache, etc. Also if a chronic disease condition changes suddenly – for example, a congestive heart failure patient experiences sudden swelling in the legs, it is important that this patient be seen the same day. Please note that these night clinics are not intended for non-urgent matters such as prescription renewals, completion of forms, physicals, etc.
Is it a walk-in clinic?
No, these appointments are set aside for urgent matters only. Also, there may be a last minute change in physician/NP coverage and location so appointments can only be booked same day.
How do I know where to go for the clinic?
If your family doctor or nurse practitioner has booked you into night clinic they will advise you where the clinic is being held that evening.
Is it like a walk-in clinic? Can I just drop in?
No, all appointments need to be booked in advance with the physician or nurse practitioner’s office. And all those being seen must be a patient of the following:
Doctors: Dr. Bailey, Dr. Biondi, Dr. Matsusaki, Dr. McCulloch, Dr. McMahon, Dr. H. Milkovic, Dr. Z. Milkovic, Dr. Miller, Dr. Moazzam, Dr. Huffman, Dr. Ricketts, Dr. Roszell, Dr. Sikkema, Dr. Sutherland, Dr. Wheeler, or Dr. Wolting.
Nurse Practitioners: Chelsey St. Amour, Colleen Martin, Shelley Reaume, Angie Taves, or Emily Williams.
Why don’t I just go to the nearest Emergency Department or Walk-In Clinic for my daughter’s sore throat?
It’s important to know that all of your patient information is accessible (electronically) to the physician/NP working at our evening clinics, even if you are not their patient. They can look up your medical history (i.e., medication, recent tests results). They already have a collegial relationship with your physician/NP because they work together as part of team and we can provide you with the best seamless, comprehensive care.
An outside walk-in clinic or emergency department cannot access your patient information. Also, by coming to our evening clinics when possible, it allows emergency departments to focus on providing care to those who require emergency care, and this will help to reduce the emergency department wait times as well.